If you are unable to get to your departure destination due to

COVID-19 disruption, you can:

1. Reschedule without a fee for alternative dates within 12 months following your original departure date. Your deposit will be transferred to your new booking.

2. Receive a credit note for the deposit paid which you can use towards a future charter within 12 months of your original departure date.

3. Rescheduled charterers are subject to the current pricing. You will have to pay the difference if the booking is more expensive and there will not be a refund if the booking is less expensive.

Our policy activates when there is the following COVID-19 disruption after you have made your booking: border closures, a government advisory against travel to your destination, or restrictions preventing us from operating your charter at the departure destination.

This policy does not cover vaccination as an entry requirement if you are unvaccinated – please check your destination’s requirements before booking.

The following does not qualify as disruption:

1. Failure to provide a negative COVID-19 test to enter the country you are visiting

2. A requirement to quarantine to enter the country you are visiting or to return home. In this case, our usual cancellation terms apply but we recommend you opt for our COVID-19 cancellation insurance when booking.